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FAQ

How can I help to keep MyGymLab safe?

Observe good personal hygiene. Use the hand sanitizers provided within the space upon entering and leaving the Lab. Ensure you place towels on equipment before use. Use the disinfecting spray on machines before and after...

Will MyGymLab provide any offers?

MyGymLab wants to make your experience as seamless and simple as possible. We offer all subscribers a Free session and Total Body Composition Scan after 30 sessions. To enjoy more perks and cost savings, check out our...

How do I update my booking?

For any re-booking needs, kindly go to the “Update Booking” button on the home page.  Alternatively, you may also go to your Booking History to update the most recent or forward booking you may have done It will lead to a page that has...

Can I reschedule or cancel my bookings?

We do not allow cancellations. For subscribers, you will be allowed to reschedule a booking at least an hour before your designated session. For pay-as-you-go, you will be allowed to reschedule a booking at least two hours...